Key Things to Know
- Payout timing can vary by Opportunity and will always be shown before you accept.
- Always review the rate, payout timing, requirements, and tracking window before accepting.
Getting Started
What are the different types of Opportunities?
There are three main types of Opportunities:
Bonus Opportunities: Earn a flat-rate bonus for completing specific requirements within a set timeframe, such as sharing a certain number of links.
Promotion Opportunities: Participate in timely campaigns around moments like product launches or sales. These may have specific timelines or guidelines around which products to promote.
Event Opportunities: Get invited to experiences like brand dinners, trips, pop-ups, or other in-person events.
Always review the details of each Opportunity before accepting so you know exactly what’s required.
Where can I find Opportunities?
You can find Opportunities in the top navigation bar, next to Gifting & Codes.
You may also receive a notification when a new Opportunity is available to you.
Do my socials need to be connected to participate?
You don’t need to connect your social accounts to accept an Opportunity.
However, if an Opportunity includes social mention requirements, your connected socials help ShopMy verify that you’ve completed them.
How do Opportunities work with gifting requests?
Some Opportunities may include gifting, while others may not.
Always review the Opportunity details to see whether product is included and what’s required before accepting.
What if I don’t own any of the brand’s products?
If you don’t currently own or use the brand’s products, you can decline the Opportunity.
You can also message the brand to express interest in trying their products, but accepting an Opportunity does not guarantee gifting.
Rates & Payment
When will I get paid for an Opportunity?
Payout timing can vary by Opportunity and will always be shown before you accept.
- Same Week Payout: Available on select Opportunities. You’ll be paid the Friday after completing the Opportunity requirements.
- Standard Payout: You’ll be paid on the first Friday payout after the waiting period shown on the Opportunity has passed.
The payout terms shown when you accept the Opportunity will not change after you accept.
Will I still earn commission on the sales I drive?
Commission rates can vary by Opportunity. In some cases, your commission rate may be adjusted during the Opportunity in addition to the flat-rate bonus.
Any changes to your commission rate will be clearly shown in the Opportunity details, so be sure to review them before accepting.
Can I add my agent or manager to the payment process?
Yes. If you have an account manager connected to your ShopMy account, you can assign them a percentage of your Opportunity earnings.
You can manage this using Take Rate on Opportunities in your account settings.
Completing an Opportunity
How does Opportunity tracking work?
ShopMy automatically tracks qualifying links and social mentions based on the requirements of each Opportunity.
A few things to keep in mind:
- Stories posted close together may count as a single social mention.
- Each qualifying link can count once toward the Opportunity.
- Links typically need at least 10 clicks to qualify, or at least 3 clicks if the link also generates a sale.
- Links can be created up to 7 days before the Opportunity begins, but qualifying activity must happen during the tracking window.
Tracking may take some time to update, so don’t worry if your activity doesn’t appear immediately.
Always review the specific requirements of each Opportunity before posting.
What is a unique link?
A unique link is an individual ShopMy link that qualifies toward an Opportunity. Each qualifying link can only count once.
Links can be created up to 7 days before the Opportunity begins, but qualifying activity must happen during the tracking window.
Always check the Opportunity details for any specific link requirements.
What is a Linking Day?
A Linking Day is a day when one of your qualifying links receives at least 10 clicks.
Each link can only count toward one Linking Day, so simply sharing the same link again on another day will not count as an additional Linking Day.
How do I fulfill a Social Mention?
Always check the Opportunity details before posting to confirm which platforms, content types, and brand tags are eligible.
- Feed posts, Reels, and Stories may qualify.
- Include one of the approved brand tags listed in the Opportunity.
- For Stories, make sure the tag is included in the caption or clearly visible on the image.
TikTok
- Videos and photo posts may qualify.
- Include one of the approved brand tags in the caption.
YouTube
- Videos may qualify.
- Include one of the approved brand tags in the title or description.
Before posting, double-check that you’re using an approved platform, content type, and brand tag for that Opportunity.
Link & Tracking Troubleshooting
Why aren’t all my links being counted?
There are a few reasons a link may not count toward an Opportunity:
- Not enough activity: Links typically need at least 10 clicks to qualify, or at least 3 clicks if the link also generates a sale.
- Created too early: Links created more than 7 days before the Opportunity begins may not qualify.
- Outside the tracking window: Qualifying activity must happen during the Opportunity’s tracking window.
- Incorrect link or destination: Some Opportunities have specific requirements for how or where you link.
- Marked invalid: A brand may mark a link as invalid if it doesn’t meet the Opportunity requirements.
Always review the Opportunity details to make sure your links meet the specific requirements.
Why did a link I posted before the Opportunity started still count?
Links created up to 7 days before an Opportunity begins may still qualify, as long as they generate qualifying activity during the tracking window.
What happens if I share the same link more than once?
Each qualifying link can only count once toward an Opportunity. Sharing the same link multiple times will not count as multiple unique links.
How can I make sure my links count?
Before sharing, review the Opportunity details to make sure you’re using an eligible link and destination and following any specific link requirements.
You can also check your link status within the Opportunity to see which links are counting.
What type of link should I use?
Link requirements can vary by Opportunity. Always check the Opportunity details to confirm which products, destinations, and link types are eligible before sharing.
What is the tracking window?
The tracking window is the period when qualifying activity counts toward an Opportunity.
Always check the start and end dates listed in the Opportunity to make sure your activity falls within the eligible timeframe.
How do I see the status of my links?
You can view your link status directly within the Opportunity to see which links are counting.
In some cases, you may also see additional information about why a link didn’t qualify.
A link I didn’t intend to use is counting toward my Opportunity. What should I do?
Links that meet the Opportunity requirements may automatically count toward your progress.
If a link doesn’t meet the requirements, the brand may mark it as invalid and another eligible link can take its place.
If you believe a link was marked invalid incorrectly, reach out to the brand through Chat.